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Penfed Credit Union Review

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Penfed Credit Union
Review

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Offers competitive rates

Aditi Patel

Top Fundings Editor

Pros

  • PenFed loan fees can get as low as 4.99% APR
  • PenFed does not charge prepayment or origination fees
  • Soft credit check to prequalify

Cons

  • PenFed does not directly pay your other lenders
  • Automatic payments are not given discounts

Company Overview

Placing third in the United States’ largest federal credit union, PenFed offers its customers a diverse choice of personal loans that reach up to $50,000. Even with a soft credit check, customers can still pre-qualify with their personal loan applications. In addition to this, the lending company does not charge borrowers with any prepayment or origination fees. A credit score of 690 or greater is usually preferred upon borrowing. However, PenFed does not specify any required minimum number of credit scores for its customers.

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Why PenFed?

Personal loans with PenFed are given with as low as 4.99% APR interest rates. Consequently, the company does not charge its customers any fees on origination or penalties on prepayment. In this way, its customers can freely pay their loans in advance to decrease payments with more interest.

One more amazing benefit of PenFed is how they allow customers with a soft credit check to pre-qualify with their personal loans. This provides borrowers to compare each other a number of offers that are pre-approved without the risk of damaging their credit scores.

The entire application process for acquiring personal loans with PenFed can be done completely online. Furthermore, the lending company would usually take up to 1 or 2 business days to approve their customers’ loan applications. Funds as well can be delivered by PenFed over the course of 1 up to 2 business days.

Offers competitive rates

What Does PenFed offer?

Despite typically serving the members of the military of the United States, fear not as PenFed as well is open to everyone who wishes to borrow loans or funds from a convenient and secure lending company. But keep in mind that PenFed is a members-only company in nature, therefore borrowers need to be a member should they wish to acquire funds or apply for a loan from the lending company. Should they wish to borrow money but are still not yet a member, PenFed will then automatically open a savings account under the customer’s name accordingly and will deposit a total amount of $5 deposit as soon as their application for a personal loan is approved by the company.

What makes PenFed even more fantastic is that they make its whole service convenient for its customers. Customers who wish to get personal loans or already have their loan with PenFed can apply and/or manage their loans entirely online. During the application process, PenFed offers the borrower either one or more loan options.

The loan options will depend on the soft credit check done by the lending company at the beginning of the application process. Borrowers with impressive credit scores from 690 or higher are offered with PenFed’s most competitive rates. But customers who have lower credit scores should not worry as PenFed does not actually require any minimum credit score to be able to get an approved personal loan. Even if you have a lower credit score, you will still be able to likely qualify for acquiring PenFed’s personal loan.

Long story short, with PenFed you can:

• Get a loan up to $50,000

• Obtain several pre-approved loan offers even with just a soft credit check

• Get as low as 4.99% interest rates

• Get terms up to 60 months of loan repayment

• Apply for personal loans without being charged prepayment penalties or origination fees

• Gain access to your personal online account and manage your loans hassle-free

• Freely visit any of PenFed’s 45 branches nationwide

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What Types of Debt are Covered?

Rather than paying other lenders of their customers, PenFed instead deposits into their customers’ bank accounts their funds. With this in regard, their customers can freely pay off any types of debt that they have using their personal loans from PenFed. A few debts where PenFed can be used for payments are student loan debts, debts from medical bills, and/or credit card debts. There are still a lot more of which PenFed personal loans can be utilized depending on their customer’s lifestyles and personal needs.

Website Security

In order to protect classified information, PenFed uses both Secure Socket Layer (SSL) encryption and Norton antivirus. In this way, their customers’ personal and financial information during their application for personal loans with PanFed— or even during pre-qualifying— are secured and legitimately safe. In addition to that, a two-factor authentication secures their customers’ access to their online account portal, making sure that it is only them who are currently accessing their portal and only them who perform legal transactions.

Aside from site security, PenFed is also extremely transparent to its customers by providing a clear and easy-to-understand privacy policy. It is explained in the privacy policy what information the lending company shares with its customers and provides their customers as well choices for what information they can share with the company and what information do they limit PenFed from obtaining.

Customer Support

PenFed offers three different ways for their customers to seek help or acquire customer support. These can either be through phone, online account portal, or bank visits. Customers can simply call PenFed through the phone number: (724) 473-6333. If seeking customer services through an online account portal, customers can just easily send a message through their portal’s messaging system that is a hundred percent secure. Lastly, customers are also free to visit the nearest PenFed bank office.

The lending company has 45 branches where their customers can seek customer services. In-person visits can be done during the weekday business hours, Monday to Friday, from 7 AM to 11 PM EST (Eastern Standard Time). Customers are free to ask for support services via phone calls or through an online account portal on weekdays within business hours as well as on weekends: 8 AM to 11 PM, EST on Saturday, and from 9 AM to 5:30 PM on Sunday, EST.

Offers competitive rates

Final Thoughts

With PenFed, customers can avail of personal loans that get as high as $50,000 with 4.99% interest rates. Anyone is free to apply for a personal loan with PenFed, and can also pre-qualify for many other offers without harming the customers’ credit scores at a soft credit check. PenFed does not charge origination fees or even prepayment penalties to its customers. Furthermore, customers can seek customer support via phone or portal on any day of the week during business hours, or visit any of PenFed’s bank branches across the United States.

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